Terms & Conditions

By visiting, browsing or buying from the Vastralay website, you agree to these Terms & Conditions. If you do not agree with any part of them, please do not use the website.

You must be 18 years or older to place an order. If you are younger, you may use the website only under the supervision of a parent or guardian, who accepts these terms on your behalf.

You are responsible for the information you give us and for keeping your account details safe.

• Provide correct and complete details such as name, phone number and address.
• Do not share your password with anyone.
• Tell us right away if you notice any unauthorised use of your account.

We take great care to show our kurtas, shirts and children’s wear accurately. Because of screen settings and lighting, the colour you see may look slightly different in real life. Small variations in handwork and prints are natural.

All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise. If a price or product detail is listed wrongly by mistake, we may correct it or cancel the order and refund you in full.

• An order is confirmed only after successful payment, or after our confirmation for Cash on Delivery.
• We may refuse or cancel an order because of stock issues, suspected fraud, incorrect information or any other valid reason.
• If we cancel a paid order, the full amount is refunded to your original payment method.
• Payments are handled by secure third-party gateways. We never see or store your card details or UPI PIN.

Delivery timelines, shipping charges and tracking are explained in our Shipping & Delivery policy. Delivery dates are estimates and may change because of weather, strikes or courier delays.

You can request a return or exchange within 7 days of delivery, as long as the product meets the conditions in our Returns & Exchanges policy. That policy forms part of these terms.

While using our website, you agree not to:

• Use it for any unlawful or fraudulent purpose.
• Try to hack, disrupt or overload the website or its servers.
• Use bots or scrapers to copy our products, prices or images.
• Post false, abusive or misleading content, including in reviews.

All logos, product photographs, designs, text, videos and other content on this website belong to Vastralay or its licensors. You may not copy, reproduce, sell or use them for commercial purposes without our written permission.

How we collect and use your personal information is explained in our Privacy Policy. By using the website, you agree to that policy as well.

To the fullest extent allowed by law, Vastralay is not liable for any indirect or incidental loss arising from the use of this website or from events outside our reasonable control. Our total liability for any order is limited to the amount you paid for that order.

We may update these terms from time to time. The latest version is always on this page with the date shown at the top. If you keep using the website after a change, it means you accept the updated terms.

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.